About This Document
This Privacy Policy is designed to inform you of who we are, what information we collect, why we collect such information, and how we use it. It is not a contract but may be enforceable under applicable data protection or consumer protection laws.
Your Consent
By using Intertrips websites, providing personal data to us, or booking travel services, you confirm that you agree to and consent to the terms of this Privacy Policy, to the extent such consent is required by applicable law. When you submit personal information, you consent to its collection, use, and disclosure as described herein. If you provide information on behalf of others (e.g., travel companions), you confirm that they are aware of this Privacy Policy and agree to its terms.
About Us
This Privacy and Cookie Policy is for Intertrips ("we," "us," or "our"), incorporated under the laws of the State of California. Our address is 680 Brea Canyon Rd., Suite 268, Diamond Bar, CA 91789 USA.
Collected Information
Intertrips collect information based on your interactions with us, including:
-Booking travel reservations
-Website interactions
-Sweepstakes, surveys, promotions
-Customer service inquiries
-Social media engagement
Types of Personal Information We Collect
-Website Visitors: IP address, device type, operating system, browser type, domain name, browsing habits, referring URL, and date/time of visit.
-Booking Information: Name, address, phone number, email, birth date, gender, emergency contact, passport data, frequent flyer info, travel preferences, dietary or medical needs.
-Financial Information: Billing address, payment card details, bank account information.
-Account Registration: Login credentials, preferences.
-Phone Contact: Monitored/recorded calls for training and customer service.
-Sweepstakes & Surveys: Contact information and responses.
-Third-Party Sources: Updated contact data, demographics, and booking history from partners or agencies.
Use of Your Personal Information
Intertrips use your data for:
-Operating and improving our website
-Fulfilling bookings and contracts
-Processing payments
-Communicating with you
-Customer service and support
-Direct marketing and advertising (with opt-out options)
-Legal compliance and dispute resolution
-Other purposes disclosed at the time of collection
Legal Basis for Processing (EEA Residents)
Intertrips process your personal data under the following legal bases:
-Your consent
-Performance of a contract
-Compliance with legal obligations
-Legitimate interests (e.g., business operations, fraud prevention)
-Protection of vital interests
How Long We Keep Your Information
Intertrips retain personal information only as long as necessary for the purposes outlined in this Policy, including service delivery, dispute resolution, legal compliance, and account management.
Your Information Rights
You can access or update your information via your account or by contacting us. You have the right to:
-Be informed about our data practices
-Access, correct, or update your data
-Withdraw consent at any time
-Request data deletion (subject to legal exceptions)
-Object to or restrict data processing
-Request data portability
-Lodge a complaint with your local data protection authority
Special Categories of Personal Information
Intertrips may collect sensitive data (e.g., health info, dietary needs, religious preferences) only when necessary and with your explicit consent.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
-Know what personal information we collect and why
-Access your data
-Request deletion of your data
-Opt out of the sale or sharing of your data (We do not sell your personal information)
-Designate an authorized agent to make requests on your behalf
*To exercise your rights, contact us at the address below.
Who We Share Your Information With
Intertrips share personal data with:
-Third-Party Service Providers: Airlines, hotels, insurance companies, etc., to fulfill your booking.
-Data Processors: Payment processors, analytics, and marketing providers.
-Professional Advisors: Auditors, legal counsel, and IT consultants.
*These parties are bound to use the data only for authorized purposes and to maintain appropriate safeguards.
*Intertrips may also disclose data if required by law or to protect rights and safety.
Social Media
Your interactions on platforms like Facebook or Instagram are subject to this Policy and those platforms’ own policies.
Marketing Emails
With your consent, we may send promotional emails. You may opt out at any time by clicking the unsubscribe link in the email.
Cookies and Other Technologies
Intertrips use cookies to enhance user experience, track website performance, and tailor advertising. You can control cookie settings in your browser.
Third-Party Cookies
Intertrips use third-party advertising partners who may place cookies on your browser. These are governed by their own privacy policies. We do not access these cookies.
We may use Google Ads remarketing tools to display ads to previous site visitors across the internet. No personally identifiable information is collected through this system.
External Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.
Security
We implement reasonable technical and organizational measures to protect your data, including SSL encryption, firewalls, and access controls.
Minors
Our services are not directed to children under Age13. We do not knowingly collect data from children. If we learn we have, we will delete it.
Changes To This Privacy Policy
Intertrips may update this Privacy Policy periodically. Check the website for the most recent version. Continued use of our site or services constitutes acceptance of changes.
Contact Us
If you have any questions about this privacy statement, ways that we handle your personal information, the practices of this site or your dealings with this website, please contact us at the following mailing address: Intertrips, 680 Brea Canyon Rd., Suite 268 Diamond Bar CA 91789 and/or our contact information: +1 (888)-410-4111 (Intertrips)/info@intertrips.com.
Cookies and Other Technologies
Intertrips use technologies such as cookies and similar tools to enhance your experience on our site, analyze site performance, deliver personalized content, and display relevant advertisements. Some cookies are necessary for the proper functioning of the website, while others are optional and used for analytics or marketing purposes.
Under GDPR and CCPA, you have the right to know what personal data we collect and how it is used. You can manage your cookie preferences at any time through our [Cookie Preferences Center] or by adjusting your browser settings.
What Are Cookies?
Cookies are small text files containing data that are placed on your device when you visit a website. These cookies may store user preferences and other information to enhance your experience.
Types of cookies we use include:
-Essential cookies – required for site functionality.
-Performance cookies – help us understand how visitors use the site.
-Functional cookies – remember user preferences.
-Advertising cookies – used to deliver ads more relevant to your interests.
*Under GDPR and CCPA, these cookies may be considered personal data if they can be linked to an identifiable individual. We will not use such data without your explicit consent, except where cookies are strictly necessary.
*You may configure your browser or device to refuse or alert you about cookies, though some site features may not function properly without them.
Third-Party Cookies and Advertising
Intertrips partner with third-party advertising and analytics providers (such as Google) who may set cookies on your device when you visit our website. These partners may collect information about your browsing behavior on this and other websites in order to provide you with interest-based advertising.
This may involve the use of cookies, IP addresses, device identifiers, and other usage data. However, we do not sell your personal data, and we ensure our partners also comply with GDPR and CCPA standards.